This Privacy Policy Agreement ("Agreement") outlines how Studio Montel Pty Ltd ("Studio Montel", "we", "us", or "our") collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By signing this Agreement, you ("you", "the member", or "the client") consent to the collection and handling of your personal information as set out below.
1. Collection of Personal Information
We may collect personal information including, but not limited to:
• Full name
• Contact details (email, phone number)
• Date of birth
• Emergency contact information
• Medical details (injuries, conditions relevant to safe participation)
• Billing and payment details
• Purchase and attendance history
• Communication and feedback history
• Technical and usage data from digital platforms
2. Purpose of Collection
Your personal information is collected for the purpose of:
• Providing fitness and wellness services
• Managing memberships, sessions, and bookings
• Processing payments and issuing receipts
• Communicating important updates, promotions, or schedule changes
• Ensuring participant safety and tailoring training appropriately
• Meeting legal obligations or resolving disputes
3. Storage and Security
We take reasonable steps to securely store personal information through encrypted systems and secure third-party platforms (including but not limited to Momence, Stripe, and other industry-standard providers). Your information will not be accessed, modified, or disclosed except by authorised personnel.
4. Disclosure to Third Parties
We do not sell or trade your personal data. Information may be shared:
• With service providers (e.g. booking platforms, payment processors) where necessary to deliver our services
• Where legally required (e.g. subpoena, court order)
• With your express written consent
• All third-party providers are subject to strict confidentiality and data protection standards.
5. Marketing Communications
By signing this agreement, you consent to receiving communications from us, including class updates, special offers, or wellness content. You may unsubscribe at any time via the link in our emails or by contacting us directly.
6. Access and Correction Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Withdraw consent for specific uses of your data
• To exercise these rights, contact us at info@studiomontel.com.au
7. Use of Cookies and Website Data
Our website may use cookies to collect anonymous browsing data and improve your user experience. You can disable cookies in your browser settings; however, this may affect website functionality.
8. Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted publicly on our website and/or sent to you via email.